Return Policy
Effective Date: [Insert Date]
At NINE TRENDS, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return process.
Return Eligibility
You can return items within 30 days of the purchase date if they are in new, unworn, and unused condition with original tags attached. The following items cannot be returned:
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Sale or discounted items
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Personalized or custom-made items
Return Process
To initiate a return, please follow these steps:
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Contact us at ninetrends999@gmail.com with your order number and reason for return.
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Ship the items back to the provided return address.
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Once we receive your return, we will process the refund or exchange.
Refunds
Refunds will be issued to the original payment method within 7-10 business days after receiving the returned items. Shipping costs are non-refundable, and return shipping is the responsibility of the customer unless the item is defective or incorrect.
Exchanges
If you wish to exchange an item for a different size or color, we recommend placing a new order for the desired item. Once we receive your return, we will process a refund.
Contact Us
For any questions or concerns about returns, please contact us at:
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Email: ninetrends999@gmail.com